We Are Looking For A Person,
who is responsible for generating sales opportunities through the Upwork platform as well as collaborating with existing and new partners across the world. The ideal candidate will drive the company’s product sales by actively seeking out prospects and pursuing sales opportunities. We are looking for a person who is tech-savvy, well-experienced and works with the intention of benefiting the customer.
You Will Bring With You,
- Fluency in English
- Excellent customer service and sales skills.
- Upwork management skills
- Content Writing Skills
- Strong verbal and written communication skills
- Excellent phone and presentation skills.
- Simple, clear, and customer-centric communication.
- Critical thinking skills
- Organization skills
- Excellent business communication skills.
- Problem-solving abilities.
- Time management skills.
- Storytelling skills.
- Conflict resolution skills.
- Excellent listening skills and ability to empathize with customers’ needs.
- An ability to work in a collaborative environment.
We Expect You To,
- Maintain the company’s upwork profiles and bid on projects on a daily basis
- Maintain the monthly winning project target on Upwork
- Contact customers on a daily basis through calls and email
- Expand business opportunities by reaching out to websites, blogs, forums, and classifieds in the automotive industry
- Ensured successful deployment of our products and customer satisfaction
- Called on dealers and key dealer groups, and presented our Dealer Program
- Reach out to businesses and identify new market opportunities
- Researching prospects and generating leads
- Executed Account Management focus including identification of upsell/cross-sell opportunities
- Cold Calling & Warm Calling leads/customers
- Closing deals and demos by negotiating with business leads through cold calling
- Developed and isolated customer contacts using industry contacts, previous customers, and cold-calling
- Handling customer questions, inquiries, and complaints
- Communicate with all paid customers to get in touch and understand more about their requests, the experience they had, issues they may have faced, and improvements and suggestions we can get
- Converted leads to managed customers using qualification, relationship, and consultative sales skills
- Sought opportunities and managed accounts in assigned territory/accounts
- Making a long-term relationship with the customers
- Support the sales team by creating customers’ accounts, adding reports credit, and generating reports
- Keep track of all communications
- Maintain the lead records for active follow-up
- Preparing and sending quotes and proposals
- Setting sales goals and developing sales strategies
- Meet daily, weekly, and monthly sales targets
- Participating in sales team meetings
- Work with senior team members to identify and manage client deliveries
Academic Requirement
- A bachelor’s degree or equivalent professional qualification
Work Experience
- 1-2 years of working experience in Upwork management
- Proven success rate on Upwork
- 1-2 years of content writing
- Experience in Customer Support/ Cold calling and warm calling will be an added advantage.
Why Join Us?
- Full-time – Onsite job (should report to our BSD City-based office)
- Paid vacation
- Sick days and Performance-based rewards
